LegalDigital Delivery Policy

1. No physical shipping

FindMyPhotos.ai provides digital services and digital photo downloads. We do not currently sell, post, courier, or ship physical goods.

This means there are currently no shipping charges, postal delivery times, courier tracking numbers, customs charges, or physical delivery addresses required for standard platform purchases.

2. How digital access is delivered

Digital access may be delivered through:

• event gallery links;
• QR codes;
• attendee gallery pages;
• account dashboards;
• download buttons;
• watermark removal unlocks;
• email links or confirmations, where available;
• other digital access methods supported by the platform.

3. When access is provided

For digital photo purchases, access is usually provided shortly after successful payment.

This may include:

• removal of a watermark;
• access to a downloadable photo;
• access to a photo package;
• access to a full gallery unlock;
• confirmation of a completed purchase.

For subscriptions, access to plan features is usually provided after successful sign-up, successful payment, or trial activation, depending on the plan and sign-up route.

4. Confirmation of digital delivery

After a purchase, the buyer should receive a confirmation by email, dashboard receipt, account record, or another durable format. This confirmation should include key purchase information, such as the digital product purchased, price, order reference, access method, and any cancellation/right-to-cancel acknowledgement required by law.

5. Delivery problems

If you paid for digital access but did not receive it, contact us at:
Email: [email protected]

Please include:

• your name;
• email address used for the purchase;
• event or gallery name, if known;
• order or payment reference, if available;
• screenshot of the issue;
• description of what happened.

6. No shipping policy currently applies

Because FindMyPhotos.ai currently provides digital content and online services only, a traditional shipping policy does not apply.

If physical products are offered in the future, such as printed photos, albums, frames, merchandise, or other physical items, we will publish separate shipping, delivery, returns, and refund terms for those physical products.